Frequently Asked Questions
What is STARS and why is it different?
STARS, the flagship product of CareSmart Solutions, is a web-based solution designed specifically for the child care industry and designed specifically to handle the unique needs of multi-site organizaitons. This powerful tool provides an intuitive interface for staff at all levels of the organization to manage critical data for the day-to-day operation of the childcare centers under their responsibility. Why is a web-based application so much better than a software-based solution?
Security and Access: Your data is stored on remote servers with 24/7 monitoring and protection. Software-based data is stored on the PC and subject to theft, fire, flood, or hard drive failure resulting in total data loss. In addition, you may access your system from anyplace and at anytime.My organization controls 50 child care centers. How can I be sure this is the right solution?
CareSmart works with clients with over 600 child care centers, so you can be confident that we have the "real-world" experience. STARS was designed for multiple center customers and includes functionality unique to the enterprise organization.Does STARS include reporting features with visibility of critical data for all center locations?
Yes, STARS features reporting that allows employees throughout the organization to see operational data at their level and those levels below them. Therefore, a regional director can obtain reports consolidated at the region level or at the individual centers under the region. A center director would only be able to view reports relating to their center. Some of the data I collect is sensitive. How can I be sure my data is protected?
CareSmart understands the importance of protecting customer data. As a result, the STARS application features DataLoc™, a process in which data is securely protected against theft or loss.Will STARS require special hardware or equipment?
No, all you need is a PC with access to a high-speed Internet connection.